Request Service
Need help with your system?
Use the form below to submit a service request to our support team. Before submitting a request, you may also find a quick answer on our Customer FAQs & Resources page.
Tesla Powerwall Support
If your issue is related to a Tesla Powerwall, please contact Tesla first. Tesla provides 24/7 Powerwall support at 877-961-7652, Option 2 or visit their website.
Submit a Service Request
Complete the form below with as much information as you can about the issue you’re experiencing. Our support team monitors requests Monday–Friday, 7:30 AM–4:00 PM and will follow up with you.
If the issue can’t be resolved remotely, we’ll contact you about scheduling a service visit.
Important: Do not open any electrical enclosures. These contain no user-serviceable parts and opening them may void your warranty.
