Maine Solar Solutions takes a consultative approach when working with our customers. Our goal is to provide you with the information that you need to make an informed decision.
At this time, we have moved to Virtual Consultations. We understand many people still prefer face-to-face communication, however, to keep everyone safe during the COVID-19 pandemic and all communication can be done using phone, email, and video.
Our Solar Consultants are all working from home and ready to answer all of your solar questions.
Step 1: An Introductory Phone Call
The first step is a brief phone call where we gather some information and schedule a free solar site evaluation. We confirm your address, collect some information about your home and determine your annual electricity usage. If possible we might ask for some photos of your electrical service panel and ask you to let us know if any generator equipment if present.
Step 2: Preparation for Virtual Call
Our sales and design team will then utilize online tools so we can create a custom design for you. Thanks to online technology we can still measure your home’s roof, determine its pitch and orientation, and assess if the roof is impacted by shading.
Step 3: Presentation of a Preliminary Solar Proposal
Once your design is complete, we will send an email with instructions on how to set up and use the video conference platform so we can share our screen and go over a preliminary proposal with you, just as we would have in your home.
On the call, the preliminary proposal will serve as a framework for our conversation. We typically present a few different system options: system size and solar panel choice will impact the final system price. We illustrate the difference between different solar panel manufacturers and the panels they offer. We show how system size impacts the installed cost.
Throughout this process, we welcome your questions and feedback. Our goal is to get you the information you need to make an informed decision. We are happy to revise your proposal so that we can present a solution that meets your budget and renewable energy goals.
Step 4: Explore Options
Maine Solar Solutions offers Battery Storage systems
Battery Storage: Advances in battery technology allow solar customers to consider the installation of batteries with their solar system to provide back-up power during outages. Sophisticated storage systems allow for greater self-consumption of solar electricity, thus reducing reliance on the grid.
Step 5: Revised Solar Proposal
Based on the information gathered during the virtual call, your questions, and your feedback we are happy to revise your system proposal. We can present different system sizes, consider different panel options, and show you financing options. We will then send you your revised proposal to you via email for your review.
Step 6: Solar Installation
If you choose to have Maine Solar install your solar electric system, we will prepare an installation contract. We manage all aspects of the system installation including permitting, utility paperwork, and registering your system. This can all be done online.
Our qualified and experienced installation team will get the job done quickly and professionally, ensuring a safe and code-compliant installation. After installation, we will activate your system and set up your monitoring software. We warranty our installations for ten years and will be there to assist you with any questions you may have.