As the proud provider of Maine’s most extended solar warranty, we offer 30 years of unmatched confidence in your investment—three decades of energy security, performance, and savings! Our FAQS below can help answer your questions. If you have any additional questions, please don’t hesitate to reach out to our team.
Starting January 2024, we’re excited to offer an unparalleled 30-year warranty on a comprehensive range of components, including panels, inverters, labor, roof penetration, optimizers, and remote monitoring. This sets a new standard in Maine, providing you with the longest solar warranty available in the region for peace of mind and unmatched value.
Our warranty extensively covers the items below for grid-tied solar electric systems:
- Solar panels
- Inverters
- Optimizers
- Labor for installation
- Remote monitoring services
- Roof penetration integrity
This comprehensive coverage ensures your solar system operates efficiently and reliably over the long term.
This warranty does not include coverage for off-grid solar electric systems. For information about off-grid warranties, please consult your solar consultant.
Our warranty is backed by SolarInsure, a leader in solar product warranty coverage. This partnership allows us to offer extensive protection on your solar investment, including key components like solar panels, inverters, and more. Should you need service beyond our scope, SolarInsure ensures continuity by sourcing another qualified servicer.
The SolarInsure warranty provides:
- Extended coverage beyond standard manufacturers’ warranties.
- The longest warranty period compared to other solar companies in Maine.
- A no-transfer fee if you sell your property, adding value to your home.
- Assurance against manufacturer insolvency, with SolarInsure stepping in to replace any failed components at no extra cost to you.
Absolutely not. Our quotes for new solar arrays include this comprehensive 30-year warranty at no additional cost. There are no hidden fees or deductibles, ensuring transparent and upfront pricing.
Batteries are covered under a separate 20-year warranty, reflecting the different lifespans and usage patterns of these components. This warranty ensures your energy storage solutions are protected, providing reliability and peace of mind.
Off-grid solar electric systems are not covered under this warranty. For more information about our off-grid warranties, please contact your solar consultant or reach out to our team at 207-871-7191 or [email protected].
Should any component fail, Maine Solar Solutions will handle the entire claim process on your behalf. Simply contact us, and we’ll manage all aspects of the claim with SolarInsure, ensuring a swift and hassle-free resolution. SolarInsure is committed to processing claims quickly, with checks issued for approved claims within 7-10 business days, minimizing any system downtime.
Our warranty adds value to your home and peace of mind for future owners. If you sell your property, the warranty can be transferred to the new homeowner without any transfer fees. Simply inform us about the change in ownership, and we’ll take care of the rest, ensuring a seamless transition and continuous coverage.
If you notice any issues or suspect a component might be failing, contact Maine Solar Solutions immediately. Our team will assess the situation and, if necessary, initiate the warranty claim process with SolarInsure on your behalf. We aim to resolve issues promptly, minimizing any impact on your solar system’s performance.
The 30-year warranty is designed to cover the expected lifespan of your solar components, offering comprehensive protection. Currently, we do not offer an extension beyond this period. However, our team is always available to discuss your system’s needs and provide maintenance tips to ensure longevity.
In the rare event that a component covered under warranty is discontinued, SolarInsure will source a comparable replacement. This ensures that your solar system remains operational and efficient, even if the original components are no longer available.
There are no hidden costs or deductibles for warranty claims. If a claim is approved, SolarInsure covers the cost of replacing the failed component, including labor. Our goal is to ensure a hassle-free process, with minimal disruption to your solar energy production.
We prioritize efficient and effective resolution of all warranty claims. Our partnership with SolarInsure allows for quick claim processing, with most approved claims resolved within 7-10 business days. Our dedicated team manages the process from start to finish, keeping you informed every step of the way.
Typically, you’ll need to provide proof of purchase and any relevant documentation of the issue (e.g., photos or error messages). However, Maine Solar Solutions will guide you through the specific documentation required and assist with the submission to SolarInsure.
Do you have more questions about our warranty coverage or need assistance with your solar system? Our dedicated team is here to help. Contact us at (207) 871-7191 or complete our online inquiry form below.
