Warranty FAQS

As the proud provider of Maine’s most extensive solar warranty, we offer 30 years of unmatched confidence in your investment—three decades of energy security, performance, and savings! Our FAQS below can help answer your questions. If you have any additional questions, please don’t hesitate to reach out to our team.

Starting January 2024, we’re excited to offer an unparalleled 30-year warranty on a comprehensive range of components, including panels, inverters, labor, optimizers, and remote monitoring. This sets a new standard in Maine, providing you with the longest solar warranty available in the region for peace of mind and unmatched value.

Our warranty extensively covers the items below for grid-tied solar electric systems:

Solar panels
Inverters
Optimizers
Labor for installation
Remote monitoring services

This comprehensive coverage ensures your solar system operates efficiently and reliably over the long term.
This warranty does not include coverage for off-grid solar electric systems. For information about off-grid warranties, please consult your solar consultant.

Our 30-year limited warranty provides:

Extended coverage beyond standard manufacturers’ warranties.
The longest warranty period compared to other solar companies in Maine.
Assurance against equipment manufacturer insolvency.

Absolutely not. Our quotes for new solar arrays include this comprehensive 30-year warranty at no additional cost. There are no hidden fees or deductibles, ensuring transparent and upfront pricing.

Off-grid solar electric systems are not covered under this warranty. For more information about our off-grid warranties, please contact your solar consultant or reach out to our team at 207-871-7191 or info@mainesolarsolutions.com.

Should any component fail, simply contact our Service team, and we’ll manage all aspects of the replacement for a swift and hassle-free resolution.

Our warranty adds value to your home and peace of mind for future owners. If you sell your property, the warranty can be transferred to the new homeowner without any transfer fees. Simply inform us about the change in ownership, and we’ll take care of the rest, ensuring a seamless transition and continuous coverage.

If you notice any issues or suspect a component might be failing, contact Maine Solar Solutions immediately. Our team will assess the situation and propose the solution. We aim to resolve issues promptly, minimizing any impact on your solar system’s performance.

The 30-year warranty is designed to cover the expected lifespan of your solar components, offering comprehensive protection. Currently, we do not offer an extension beyond this period. However, our team is always available to discuss your system’s needs and provide maintenance tips to ensure longevity.

In the rare event that a component covered under warranty is discontinued, Maine Solar Solutions will source a comparable replacement. This ensures that your solar system remains operational and efficient, even if the original components are no longer available.

We prioritize efficient and effective resolution of all warranty claims. Our Service team prides itself on its quick claim processing, with most approved claims resolved within 7-10 business days.

Typically, you’ll need to provide proof of purchase and any relevant documentation of the issue (e.g., photos or error messages). However, Maine Solar Solutions will reach out for issue-specific information our team may need.

Do you have more questions about our warranty coverage or need assistance with your solar system? Our dedicated team is here to help. Contact us at (207) 871-7191 or complete our online inquiry form below.

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